Questions, answered.

Your quote reflects the product, quantity and options you select. Review any option fees, optional digital proof charge and delivery charges in the ordering flow, then confirm the final total at checkout. Sales tax applies only where required by law (and is removed for verified tax-exempt orders).

Minimum quantities vary by product and configuration. Choose your quantity on the product page to see the supported quantities and current pricing. Smaller orders may carry a shipping charge.

Just start customizing. Choose your style, options, colors and quantity to request a current configured price. Review your proof and delivery choices, then confirm the final total at checkout.

If it hasn't entered production yet, yes — just message us and we'll sort it out. Once it's printing we usually can't change it, since materials are already committed — but reach out and we'll do everything we can.

Yes. Pricing already scales with quantity automatically, and for large recurring or contract programs our team can put together custom pricing — contact us and we'll take care of you.

Vector files are ideal — .AI, .EPS, .PDF, or .SVG with fonts outlined — because they print crisp at any size. High-resolution .PNG and .JPG work too.

Send the artwork or idea you have and our team can advise on preparing it for print. You can request a digital proof during configuration to review the final layout. If requested, you approve that proof before printing.

Choose whether to request a digital proof during configuration. Any applicable proof charge is shown with that choice. If requested, review and approve the proof before printing. The online mockup is a preview, not a digital proof.

Contact us with your requested changes. We will confirm revision options and any applicable charges.

Logo cleanup, layout, and color suggestions are included. Request a digital proof separately for the final layout.

Yes — start designing to use the available product preview. A preview is not a digital proof. You can request a digital proof during configuration; review any applicable charge and contact us about proof timing.

Send us your Pantone (PMS) number and we'll match it as closely as the material allows. Choosing a custom (non-stock) base color may add a one-time custom-color fee on some styles and quantities — and if it does, it's shown in your configured quote. Screens and materials render color a little differently. If you request a digital proof, it shows our best representation; a physical sample can help you assess a critical match.

Available imprint methods and color counts depend on the product and style. The configurator shows the supported options, and your configured quote reflects your selection. Review any additional color or setup charge before ordering.

Common options include badge clip (bulldog clip), swivel/trigger hook, split ring, and more, depending on the product. Check the product's offered attachments and your configured quote for the cost of your selection.

Supported print sides and artwork options depend on the product and style. Check the configurator for the available choices and provide instructions for each selected side. If you request a digital proof, review those details before approving it.

Limits depend on the product, style and print area. Check the product guidance or ask our team about your artwork. If you request a digital proof, review the text, spelling and layout before approving it.

Check the available delivery dates for your product and quantity during configuration. Timing depends on the selected delivery option and artwork being ready for production, including proof approval if requested. Review the conditions shown with your date.

Review the available rush options in the delivery step after your proof choice, or message us with your in-hands date and we'll confirm the fastest timeline for your product and quantity.

Delivery dates assume your artwork is ready for production, including proof approval if requested. Check the artwork-ready date and timing conditions shown with your delivery selection; submitting an order alone does not mean its artwork is ready.

Compare the offered delivery dates with your event date before ordering. If none meets your deadline, contact us with your product, quantity and required date to check what is possible.

Delivery charges depend on your product, quantity and selected delivery option. Some smaller orders carry a shipping charge even with standard delivery. Review the amount shown for your delivery selection and confirm the final total at checkout.

Yes. You'll get tracking by email when your order ships, and you can check status anytime from your confirmation email or the Track-order link.

We ship across the continental US. Orders ship direct to you with tracking. Need something shipped elsewhere? Ask us and we'll confirm what's possible.

For most multi-location needs, just reach out before ordering and we'll help you set it up.

Yes — we offer free samples so you can feel the material and see the print quality in person before committing to a bulk run. (See the Samples page to request yours.)

Free samples show material, build, and print quality so you know what you're getting. If you need your specific artwork on a physical piece before a large run, ask us about a pre-production sample.

We accept major credit and debit cards. Checkout is secure, and your card isn't charged until you've placed your order.

Yes. POs and net terms are welcome for qualified businesses, schools, government agencies, and nonprofits. Contact us to set up terms.

Absolutely. Upload your exemption certificate (or send it to our team) and we'll remove sales tax from your order.

Bulk discounts apply automatically to everyone, and we're glad to help schools, nonprofits, and event organizers get the best price — just ask.

If your order doesn't match the proof you approved, we'll remake it — straightforward. We stand behind print quality and build on every order.

If we miss the production deadline we committed to because of us, your production is on us. (Carrier-caused transit delays are outside our control — see Shipping & Returns for the full terms.)

Message our US-based team with your order number and a photo. We'll make it right with a remake or refund. (Full window and process on the Shipping & Returns page.)

Custom-printed items are made to order, so they can't be resold and generally aren't returnable for buyer's-remorse reasons. You can request a digital proof to review your layout and request free samples to assess material and print quality. If there's a quality or accuracy issue on our end, we always make it right.