Delivery dates and shipping charges for your selection.
Review delivery options for your product and quantity, including any small-order shipping charge. Here's how timing, tracking, returns, and our guarantees work.
Turnaround
How fast you'll have it.
Choose Yes or No for digital proof on the product page, then select delivery in the next step. Dates depend on your product, quantity, and artwork being ready for production. If you request a proof, it must be approved before production.
Check your delivery date
Review the standard date and charge offered for your selected product and quantity. Read the artwork-readiness conditions shown with the date.
Need it sooner?
Choose an available rush date in the product's delivery step, after the proof choice. Review the charge before adding the product to your cart.
Need a specific date?
Add your optional event or needed-in-hand date in the delivery step, then choose an offered delivery date that meets it. If none does, contact us before ordering.
Review the date and its conditions before ordering. The offered date assumes artwork is ready for production by the time shown, including proof approval if requested. Later artwork or approval can move delivery. Entering an event date alone does not select a delivery option.
Shipping & charges
Review shipping for your product and quantity.
Shipping and other charges depend on your configuration. Review the live price breakdown and delivery choices, then check the final checkout total before paying.
Standard delivery
Standard delivery is included where shown. Some products and quantities carry a small-order shipping charge, including with standard delivery; review the amount displayed.
Tracking on every order
Emailed the moment it ships, so you always know where your order is.
Rush delivery
Available rush dates and charges appear in the product's delivery step, immediately after digital proof. They vary by product and quantity.
Other itemized charges
Selected options, applicable setup charges, and a requested digital proof can add to the product price. Review those charges and any applicable tax before paying.
Guarantees
Three ways we stand behind your order.
On-time or it's free
Miss the production deadline we committed to because of us? Your production is on the house. This covers delays on our end — once your package is with the carrier, transit timing is in their hands.
Made-right remake guarantee
If what arrives doesn't match the proof you approved, we remake it — no runaround. When a proof was requested, we check the order against your approved proof before it ships. If we miss, we own it.
Damaged or wrong? We fix it.
If your order shows up damaged or incorrect, message our US-based team with your order number and a photo. We'll arrange a remake or refund — fast.
Track your order anytime.
You'll get a tracking link by email the moment your order ships. You can also check status anytime from your confirmation email or the Track-order link in the site header. Questions mid-transit? Our team can look it up for you.
Track an orderReturns & cancellations
Returns, cancellations & the honest fine print.
Because everything we make is custom-printed to order, here's exactly how it works.
Quality or accuracy issues are always on us
If your order doesn't match your approved proof, arrives damaged, or is wrong because of an error on our end, we remake or refund it. Report any issue promptly after delivery with your order number and a photo, and we'll take care of it.
Buyer's-remorse returns
Custom items are made just for you and can't be resold, so we generally can't accept “changed my mind” returns. Review your configuration carefully. You can request a digital proof at the price shown and request free physical samples before ordering.
Cancellations
Need to cancel? If your order hasn't entered production, just message us and we'll sort it out. Once production starts, materials are already committed and we usually can't cancel — but reach out and we'll do whatever we can.
Review your design before production
Digital proof is optional. If requested, review colors, spelling, and layout carefully before approving it for production. If you decline proof, check your artwork and instructions carefully before submitting the order.
A few honest details
- The on-time guarantee covers production delays caused by us. We can't control carrier or weather delays once your package is in transit, so those fall outside the guarantee.
- Color matching is done to the closest Pantone (PMS) match the material allows; screens and materials can vary slightly from your digital proof. Order a sample if an exact match is critical.
- Artwork must be ready for production. If you requested a digital proof, production waits for approval. Late artwork or approval can move the timeline; review the conditions shown with your selected delivery date.
- Sales tax applies only where required by law and is removed for verified tax-exempt orders.
- Shipping coverage: we ship across the continental US. Shipping to Alaska, Hawaii, PO boxes, or APO/FPO addresses may have different options — message us before ordering and we'll confirm what's possible.
Order with confidence.
Review your configuration, optional digital proof, itemized charges, and delivery date. Our guarantee conditions are explained above.